
Privacy policy
Last updated: 2 October 2026
Who we are
This website is operated by GFS BUILD SMART LTD, a company registered in England and Wales (company number 16614409), registered office 111 Holyhead Road, Birmingham, B21 0HH. We are the data controller for personal data collected through this website.
What information we collect
This website does not collect personal data through forms. When you contact us by phone, email or WhatsApp, we receive the information you choose to share, such as your name, contact details, address and details of your project.
How we use your information
We use your information only to respond to your enquiry, arrange a visit, prepare a quote and, if you become a customer, to carry out and manage your project. Our lawful basis is our legitimate interest in responding to enquiries and taking steps at your request before entering into a contract.
We do not sell your personal data or use it for third-party marketing.
How long we keep it
Enquiries that do not lead to work are deleted within 12 months. Customer records are kept for up to 6 years after a project ends to meet legal and accounting obligations.
Cookies and third parties
This website does not use advertising or analytics cookies. The map on our contact page is provided by Google Maps and is only loaded if you choose to load it; Google may then set cookies in line with its own privacy policy.
Your rights
Under UK GDPR you have the right to access, correct or delete your personal data, and to restrict or object to its use. To make a request, email us at idanuhezuj347@gmail.com.
If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.